Customer Service
Job Description
works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.Required Knowledge, Skills, and Abilities
- persuasive speaking skills. think of the most persuasive speaker in your organisation. ... empathy. ... adaptability. ... ability to use positive language. ... clear communication skills. ... self-control. ... taking responsibility. ... patience.
Education + Experience
- Qualification: Degree